Frequently Asked Questions

FACT ERP.NG is an all-in-one ERP software designed for small and medium-sized businesses (SMEs), connecting accounting, inventory, sales, purchasing, operations, tax compliance, and real-time reporting in one system. With 39 years of ERP expertise across Asia, FACT is CEO-led and designed for transparency and ease of use—giving CEOs, Chartered Accountants, and teams one clear, connected source of truth.

Accounting software records what happened to your money — invoices, ledgers, payables, receivables, tax returns. It's a finance tool.

ERP runs the business that creates those numbers — inventory, purchasing, sales, warehousing, production, HR — with accounting built in. ERP ensures the business runs in one connected system, so a single set of records serves every department instead of separate spreadsheets and applications.

The difference: in an ERP, entries post themselves. A single goods receipt updates inventory, costing, and the ledger simultaneously, keeping operations and finance automatically in sync.

FACT was built differently—with compliance and transparency at its core, not added later. Designed by accountants, its features give businesses greater control, visibility, and accountability.

Compliance & Control: Built-in tax and GST/VAT compliance, maker-checker approvals, user-level access controls, multi-company and multi-currency consolidation, and immutable audit trails—all standard, not add-ons.

Complete Transparency: Drill down from any financial statement to the original voucher, document, and user. The CXO Control Tower, our dashboard, gives leaders a real-time view of cash, receivables, margins, stock, and exceptions—without waiting for month-end.

With FACT, governance and visibility aren't extra features. They're built into the ERP.

The FACT CXO Control Tower is FACT ERP.NG’s real-time business dashboard that gives CEOs and decision-makers a complete view of their business in one place. Track cash flow, receivables, payables, sales, margins, inventory, profitability, and exceptions—and drill down from high-level KPIs to the underlying transactions.

No spreadsheets. No waiting for month-end reports. Just the information you need to make faster, informed decisions.

More than 100,000 companies worldwide have used FACT software in the last 39 years. Typical users are owner-managed and mid-market businesses in manufacturing, trading, distribution, retail, logistics, food and beverage, export and services.

Guru modules are optional modules within FACT ERP.NG that extend its capabilities:

• Family Wealth Guru — Tracks and manages family wealth, assets, and investments.
• Export Doc Guru — Automates export documentation and processes.
• Ichiban Payroll Guru — Manages payroll, salaries, and employee-related calculations.
• Compliance Monitor Guru — Tracks statutory deadlines and compliance requirements.

They are not separate products—you simply activate the modules your business needs.

FACT ERP.NG has a 29-day implementation programme.

FACT ERP.NG eliminates 95% of spreadsheets by generating reports instantly from live data, removing manual reconciliation and reporting backlogs.

FACT ERP.NG is deployed on your own on-premise server or on a cloud server of your choice, such as Azure or AWS.

Your data stays on your server or in your own cloud account. FACT has zero access to it.

Yes. FACT ERP.NG works by configuration rather than customisation — capabilities are switched on and off and entry screens change automatically to follow your processes.

FACT has a direct presence in Singapore, Malaysia, the Philippines, India and Nepal.